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Facilities & Services

Facilities


Dining facilities at  Rosaliza Hotel Hanoi include a restaurant and a function room. Breakfast is available - a surcharge will apply. The hotel boasts a 24-hour front desk service. Public areas at Rosaliza Hotel Hanoi are comfortably air-conditioned. Hotel guests will appreciate the welcoming services of our multilingual staff. Other services:  computer rental, dry cleaning/laundry service, elevator/lift and laundry facilities. Business/Internet: The following Internet options are available at the hotel: high-speed wireless access is complimentary.

Service

Sending Luggage/Mails to hotel
Please write your name (in Roman letters or as written in your passport) and your date of stay on any belongings, letters or parcels sent to our hotel.
Please also note that we can only accept belongings, letters or parcels that are addressed to the guest name as spelled on the hotel reservation.

Internet service

Wireless LAN internet service is available in all guest-rooms, while guests may also set up a wired network connection using the provided LAN cable. This service is complimentary and available 24 hours a day.

Key Card System

A contactless key card which is easy to use even when carrying luggage. It is also part of an energy-saving system – place the key card in the slot inside the room to turn on the electricity.

Hotel room safe

We recommend that guests store their valuables in the hotel room safe provided to ensure security. However, each guest is responsible for the security of any items placed in a hotel room safe. In the unlikely event that the contents are lost or go missing, the hotel cannot provide any compensation.

Laundry service

Laundry service is available daily. Please ask housekeeper or inform receptionists before 10.00am.